North-South Wales Coach Operator Service (Bangor - Carmarthen)

Tender description

The Welsh Government (WG) and Transport for Wales (TfW) share a clear ambition to deliver a more accessible, efficient and sustainable transport network across Wales. Along the west coast of Wales, this includes improving public transport connectivity and encouraging a modal shift away from private car use, in line with the National Transport Delivery Plan and Regional Transport Plans. A Welsh Transport Appraisal Guidance (WelTAG) Stage 3 appraisal identified the introduction of an express coach service between Bangor and Carmarthen as the preferred intervention to support these objectives. By reducing the number of intermediate stops, improving journey times and providing a high-quality onboard passenger experience, the service is intended to attract longer-distance travellers, including students, tourists and local residents. It will also aid future strategic investment in the wider public transport network and support the delivery of integrated, multimodal travel across Wales. Transport for Wales intends to introduce the service in October 2026 through the appointment of one or more operating partners following completion of a competitive procurement process. The contract will appoint one or more suitably qualified operators to deliver the express coach service on behalf of Transport for Wales. The successful operator(s) will be responsible for the operation of the service in accordance with the contract specification, including day-to-day service delivery, and compliance with all operational, safety and performance requirements established by Transport for Wales.