Transforming Real Time Passenger Information- Ref 05052-2023
Details
- Topic
- Passenger information system
- Published
- 12 May 2026
- Submission
- 14 August 2026
- Source
- uk:procontracts
Tender description
This tender is for the provision of a sole provider for the purchase and maintenance of Real Time Information Passenger Screens (RTPI), a Content Management System (CMS), annual maintenance and support, and a customer services helpdesk. The WMCA now seeks to form a long-term partnership with a single provider for both hardware, software, customer services, development and innovation. The rationale being to provide a managed service, with consistency, clearly defined responsibilities, streamlined products and supply chain, and facilitate interoperability. The requirements are split into six (6) distinct areas. 1. One off purchase of a new Content Management System (CMS) 2. One off purchase of 21 ‘Summary’ Electronic Passenger information (EPI) display screens. 3. Annual Licencing of CMS and its service & maintenance. 4. Annual hardware maintenance including disposal, of WMCA’s existing 673 EPI display screens and the 21 newly purchased 'Summary' EPI display Screens during the contract period. 5. Ongoing provision and purchase of future hardware (EPI) display screens. 6. Ongoing provision of Ad Hoc Consultancy support related to all WMCA RTPI hardware and software estate. Keywords: Real-Time Passenger Infromation
Timeline
- Completed: Tender published12 May 2026Current notice
- Completed: Submission date14 August 2026
About the buyer
West Midlands Combined Authority runs regional transport, growth and skills programmes for seven West Midlands councils, and buys as a local authority with its own procurement team. Transport for West Midlands, the authority's transport arm, procures local transport policy and delivery on its behalf. The Mayor and the leaders of the seven constituent councils sign off major contracts through the authority's board.
A rolling pipeline lists larger opportunities expected over the next eighteen months.
Over the past 5 years, most of the West Midlands Combined Authority's contract awards have been in architectural and engineering services, business services and IT services.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@west-midlands-combined-authority.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@west-midlands-combined-authority.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@west-midlands-combined-authority.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@west-midlands-combined-authority.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@west-midlands-combined-authority.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@west-midlands-combined-authority.gov |
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