National Primary Care Clinician Database (NPCCD)
Details
- Buyer
- The Common Services Agency (more commonly known as Public Services Delivery Scotland) (PSD Scotland)
- Supplier(s)
- SWORD IT SOLUTIONS LIMITED
- Value
- £729,000
- Topic
- IT services: consulting, software development, Internet and support
- Published
- 12 May 2026
Tender description
In line with the NPCCD Invitation to Tender, the supplier will provide business-as-usual (BAU) support and maintenance for the NPCCD service across Medical, Ophthalmic and Dental workstreams. This includes operating a service desk during core business hours, managing user onboarding/offboarding and role-based access, triaging and resolving incidents in accordance with an agreed escalation model, correcting data issues where appropriate, and providing ad hoc reporting and service performance information Lot 1: The procurement was undertaken via an Invitation to Tender under the Scottish Government Digital Technology and Cyber Services DPS (Lot 1).
Timeline
- Completed: Award date29 April 2026
- Completed: Award published12 May 2026Current notice
About the buyer
The Common Services Agency, better known as Public Services Delivery Scotland (PSD Scotland), procures goods and services for NHS Scotland's hospitals and health boards. National Procurement, PSD Scotland's central buying team, sources high-volume items such as medical supplies and pharmaceuticals for the whole health service. Individual health boards manage smaller, local contracts separately. Larger notices also appear through the Tenders Direct and SIMAP services.
Over the past 5 years, most of PSD Scotland's contract awards have been in IT services, medical equipment and pharmaceuticals and education and training.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@the-common-services-agency-more-commonly-known-as-public-services-delivery-scotland-psd-scotland.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@the-common-services-agency-more-commonly-known-as-public-services-delivery-scotland-psd-scotland.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@the-common-services-agency-more-commonly-known-as-public-services-delivery-scotland-psd-scotland.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@the-common-services-agency-more-commonly-known-as-public-services-delivery-scotland-psd-scotland.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@the-common-services-agency-more-commonly-known-as-public-services-delivery-scotland-psd-scotland.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@the-common-services-agency-more-commonly-known-as-public-services-delivery-scotland-psd-scotland.gov |
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