390_27 Document Management Solutions
Details
- Buyer
- ESPO
- Value
- £100,000,000
- Topic
- Document management software package
- Published
- 15 May 2026
- Submission
- 14 October 2026
- Source
- uk:procontracts
Tender description
THIS IS A TENDER NOTIFICATION (TN) - THE TENDER DOCUMENTATION IS NOW AVAILABLE (until the Expression of interest period closes), SEE ALL OF THE BELOW DETAILS IN FULL FOR FURTHER DETAILS (e.g., click "Show more" to see the full Description plus summary instructions that will enable access to the applicable documentation). And please refer to the UK4: Tender notice for any additional details - https://www.find-tender.service.gov.uk/Notice/089934-2026 - the Closing date for submission of Tenders has been extended to 12:00 (12 noon / 12pm) on 14 October 2026. ESPO are establishing a framework to cover the provision document management solutions including digitisation, off-site storage, and confidential shredding of documents. The Framework is divided into 7 lots. Lot 1. Electronic Document Scanning and Software Lot 2. Document Storage and Retrieval Services Lot 3. Total Document Management Solution Lot 4. Enhanced Handling and Security Requirements Lot 5. Confidential On-Site Shredding Lot 6. Confidential Off-Site Shredding Lot 7. On-Site and Off-Site High Security Shredding to NPSA Standards Please refer to the tender documents for further details (including further details on each of the lots) - please ensure that you access the ITT Event / Activity (Activity summary screen) for these once an Expression of interest ('register interest’) has been completed (see also the below note in the case of Expressions of interest having already been completed). The framework agreement has the option to extend for up to a further 24 months. ESPO may choose to use the extension period(s) where: • The framework is performing well; • It continues to broadly meet customer needs. ESPO reserves the right to implement the extension period in part, full, or in increments (such as 2x 12-month periods). The total estimated framework value stated includes the option to extend as noted above. Note: If you are unable to complete an Expression of interest, this is likely to be due to this having already been registered via a previous notification e.g., the PME notice (an individual contact/Workgroup cannot complete more than once). Please check your Activities area in this case instead (or otherwise contact Proactis Supplier Support for any other system related help). Also, any questions or clarifications MUST be received via the Messaging facility on this eProcurement Portal only (see also below). For any questions relating to the operation of the Portal itself, ProContract, these should be submitted to Proactis, and the following link (URL) can be used for this for supplier support and system technical queries: https://www.proactis.com/uk/customers/supplier-support/ (or otherwise you can also email Proactis Supplier Support via suppliersupport@proactisservicedesk.com). ANY QUESTIONS RELATING TO THIS TENDER OR THE TENDER CONTENT SHOULD BE SUBMITTED TO ESPO by accessing the Messages section on the Activity dashboard screen once an Expression of interest has been registered. Keywords: Retrieval, Handling, Security, Document, Management, Solution, Services, 390_27, Electronic, Scanning, Software, NPSA, digitisation, storage, shredding, documents, disposal
Timeline
- Completed: Tender published15 May 2026Current notice
- Completed: Submission date14 October 2026
About the buyer
ESPO is a purchasing organisation owned and governed by six county and city councils across the East of England: Leicestershire, Lincolnshire, Cambridgeshire, Norfolk, Warwickshire and Peterborough. A joint committee set up under the Local Government Act oversees its work. Competitions span more than 100 frameworks, from buildings, energy and food and catering to technology and professional services. Appointed suppliers then serve ESPO's public sector customers across the region without a further re-tender.
Over the past 5 years, most of ESPO's contract awards have been in IT services, communications equipment and business services.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@espo.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@espo.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@espo.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@espo.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@espo.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@espo.gov |
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