Awarded contract

CPT_25_27 - Social media analytics and listening 2025-27

Details

Buyer: National Audit Office
Supplier(s): FENIX MEDIA LIMITED
Value: £64,800
Duration: 3 years
Topic: Marketing services
Published: 9 January 2026
Source: uk:contracts_finder

Tender description

The National Audit Office has awarded a one year contract with the option to extend for two further periods of one year each for Social media analytics and listening Services. The contract has been awarded following a competitive procurement process using Crown Commercial Services GCloud 14 framework. The contract value is for the full potential contract length of 3 years (1 + 1 +1).

Timeline

Completed: Award date12 December 2025
Completed: Award published9 January 2026
Current notice
Next: Contract expiry date11 December 2028in 2 years

About the buyer

The National Audit Office scrutinises government spending on Parliament's behalf, and buys as a central body with its own Central Procurement Team. Purchases span professional services, technology, training, facilities management and office supplies bought to support its audit work. Procurement follows UK public procurement regulations alongside the office's own internal policies.

Over the past 5 years, most of the National Audit Office's contract awards have been in IT services, business services and software and information systems.

Decision makers

Connect with the people behind this procurement.

Job title	Phone number	Work email
Head of Procurement	+44 •••• ••••••	••••••••@national-audit-office.gov
Commercial Director	+44 •••• ••••••	••••••••@national-audit-office.gov
Procurement Manager	+44 •••• ••••••	••••••••@national-audit-office.gov
Category Lead	+44 •••• ••••••	••••••••@national-audit-office.gov
Senior Buyer	+44 •••• ••••••	••••••••@national-audit-office.gov
Contracts Manager	+44 •••• ••••••	••••••••@national-audit-office.gov