Awarded contract

Telephony 0300 Numbers Renewal (Gamma) 2026 - 2028

Details

Value
£16,764.32
Duration
2 years
Topic
Dedicated-business telephone network services
Published
7 May 2026

Tender description

Purchase of multiple '0300' phone numbers which are used across the organisation for various internal and national services including our National Service Desk and the NHS.UK Service Desk. This service allows us to manage these phone numbers and apply a number of professional features such as call routing and forwarding. This request is to reprocure the current contract for an additional two years providing stability during a period of organisational change.

Timeline

  1. Completed: Award date1 April 2026
  2. Completed: Award published7 May 2026
    Current notice
  3. Next: Contract expiry date31 March 2028in 17 months

About the buyer

NHS England runs the NHS in England, and buys as a central healthcare organisation with its own team of procurement professionals. Much of this procurement flows through framework agreements and the Crown Commercial Service. Seven regional teams support the commissioning of healthcare services across the country. The central commercial function that develops procurement strategy for the whole NHS sits here.

Clinical services are commissioned directly or through the Provider Selection Regime.

Over the past 5 years, most of NHS England's contract awards have been in education and training, health and social work, and IT services.

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Decision makers

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Procurement Manager+44 •••• ••••••
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Contracts Manager+44 •••• ••••••

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