Philanthropy & Alumni Engagement CRM/RFI/PRO/2026
Details
- Buyer
- The Open University
- Topic
- Software package and information systems
- Published
- 1 May 2026
- Submission
- 15 May 2026
- Source
- uk:find_a_tender
Tender description
The Open University (OU) is requesting information regarding the provision of a modern, secure, cloud based Alumni and Philanthropy Customer Relationship Management (CRM) solution, together with associated implementation, support, and ongoing service capabilities. This is a Request for Information (RFI) as market research only and not a procurement exercise.
Timeline
- Completed: Pre-tender published1 May 2026Current notice
About the buyer
The Open University is a higher education provider that runs procurement under the Procurement Act 2023 through its own procurement service. Tender opportunities are advertised on Find a Tender and managed through the university's Intend e-tendering portal. Southern Universities Purchasing Consortium membership gives access to a shared framework used across UK universities. Lower-value purchases can go through a Direct Request for Quote instead of a full tender. A business team advises organisations on the most suitable procurement route before a contract begins. Purchase orders and supplier invoices route through the SAP Ariba Business Network.
Education procurement reached £47.4bn in 2024/25, the fourth-largest public sector budget.
Over the past 5 years, most of The Open University's contract awards have been in business services, software and information systems and education and training.
Relevant CPV codes
- 48000000 · Software package and information systems
- 48100000 · Industry specific software package
- 48190000 · Educational software package
- 48900000 · Miscellaneous software package and computer systems
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@the-open-university.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@the-open-university.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@the-open-university.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@the-open-university.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@the-open-university.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@the-open-university.gov |
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