Awarded contract

Award of fully bilingual (Welsh and English) HR Information System (HRIS)

Details

Supplier(s)
HEALTHBOXHR LTD
Value
£79,400
Duration
3 years
Topic
Time accounting or human resources software package
Published
21 April 2026

Tender description

The purpose of this procurement was to select and implement a modern, secure, fully bilingual (Welsh and English) Human Resources Information System (HRIS) that will replace Social Care Wales’s current HR platform (Ciphr). The new system must improve and streamline HR processes, support efficient workforce management, ensure legal compliance with Welsh language standards, and provide better user experience for employees, managers, and HR teams. It aims to deliver a solution that enables a smooth, well‑managed implementation ready for Day‑1 operation on 1 September 2026. ## Contract award Title: Fully bilingual (Welsh and English) HR Information System (HRIS)

Timeline

  1. Completed: Award published21 April 2026
    Current notice
  2. Completed: Award date21 April 2026
  3. Next: Contract expiry date30 April 2029in 2 years

About the buyer

Social Care Wales is the workforce regulator for social care in Wales, a non-departmental public body sponsored by Welsh Government. Welsh and local small and medium suppliers are prioritised wherever quality and value allow. Procurement follows the Procurement Act 2023 and the Wales Procurement Policy Statement.

Over the past 5 years, most of Social Care Wales's contract awards have been in business services, health and social work and research and development.

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Decision makers

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