Window Cleaning Services

Tender description

TWFRA (‘the Authority’) is the publicly accountable body that oversees the policy and service delivery of Tyne and Wear Fire and Rescue Service (‘the Service’) on behalf of the community. The Service successfully leads the operational delivery of fire and rescue services such as public protection, fire and other emergency prevention, operational response and resilience. Our stations, staff and appliances are strategically placed across Tyne and Wear to ensure efficient and effective response to fires and other emergencies. Appliances work across station areas and can be mobilised whilst away from their home station. We also have robust arrangements with neighbouring services to enable additional support during major emergencies. Tyne and Wear Fire and Rescue Service (TWFR) requires a commercial window cleaning contract to ensure its operational and administrative buildings are maintained to a safe, professional, and hygienic standard. Regular cleaning of external glazing, including high‑level and difficult‑to‑access areas, is necessary to maintain building integrity, support staff wellbeing, and present a positive public image. The use of a competent commercial provider ensures this service is delivered safely, consistently, and in compliance with relevant health and safety legislation.