Awarded contract

Iken Cloud Legal Case Management and Time Recording and associated services

Details

Value
£123,190
Topic
System and support services
Published
15 April 2026

Tender description

• 51 Iken Cloud User licence subscriptions • 33.5 days of Iken onboarding and training services for 51 users as outlined in the written proposal made to the Buyer in the document entitled "Iken Cloud Legal Case Management and Time Recording" Lot 1: Case and document management: Overview/Features • Manage documentation and communication via your Microsoft 365 accounts • Save time with the smart production of documents and emails in context and automatically indexed • Workflow design and implementation to manage and improve processes • Extensive and well-presented management reporting suite • Advanced document bundling integration • Accurately track hours with integrated real-time and retrospective time recording • Alerts, diary, and task management • Thumb through documents and files with Iken Cloud's previewing pane • Powerful search functionality across individual cases and contacts through to document level • An intuitive and accessible user interface • Contact and stakeholder management • Manage and configure user roles, allowable tasks, workflows and template libraries with the advanced Super User area

Timeline

  1. Completed: Award date26 March 2026
  2. Completed: Award published15 April 2026
    Current notice

About the buyer

South Yorkshire Mayoral Combined Authority brings together Barnsley, Doncaster, Rotherham and Sheffield under an elected mayor, and buys as a local authority. Public transport commissioning includes tram fleet and bus service contracts. The Authority's Strategic Economic Plan sets transport and investment priorities through to 2040.

Over the past 5 years, most of the South Yorkshire Mayoral Combined Authority's contract awards have been in software and information systems, IT services and transport equipment.

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Decision makers

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