Awarded contract

Care at Home Management System

Details

Supplier(s)
TotalMobile Ltd
Value
£1,562,782.13
Duration
4 years
Topic
Software supply services
Published
16 April 2026

Tender description

North Ayrshire Health and Social Care Partnership (NAHSCP) require a cloud-based Care at Home Management System to plan, schedule, monitor and evidence delivery of community care for older people and adult services. The start date is 1st May 2026 with an end date of 11th November 2029. An optional extension period of 12 months is available, subject to satisfactory performance and funding. Lot 1: North Ayrshire Health and Social Care Partnership (NAHSCP) require a cloud-based Care at Home Management System to plan, schedule, monitor and evidence delivery of community care for older people and adult services. The system must support both in house teams and framework providers, dynamic scheduling capability, eForm capability, ensuring accurate time/attendance capture, valuation and invoicing, Lone Worker Protection and the production of operational and statutory performance reports needed for effective contract, financial and service management. This procurement is being issued as a Direct Award against the CCS GCloud 14 framework Lot 2: Cloud Software (RM1557.14) and the contract will be let on these terms.

Timeline

  1. Completed: Award date31 March 2026
  2. Completed: Award published16 April 2026
    Current notice
  3. Next: Contract expiry date11 November 2029in 3 years

About the buyer

North Ayrshire Council delivers local services from Irvine, and buys as a local authority through its own Corporate Procurement Unit. Much of its buying runs through Scotland Excel and Scottish Government frameworks, and Crown Commercial Service agreements. Neighbouring local authorities are frequent partners on shared, collaborative contracts across the region. Specialist officers manage spend across construction, social care, facilities management, ICT and utilities.

Over the past 5 years, most of North Ayrshire Council's contract awards have been in architectural and engineering services, IT services and repair and maintenance.

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