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Awarded contract

NHSWYICB - Integrated Case Management System

Details

Buyer
NHS West Yorkshire Integrated Care Board
Supplier(s)
Freshworks Inc.
Value
£43,620
Topic
System management software package
Published
10 April 2026
Source
uk:find_a_tender

Tender description

Contract – Via Framework G Cloud 14 Framework Lot 4 Lot 1: This service has been procured via the G-Cloud14 Framework. Specifically LOT 4 <br/><br/>RM1557.14<br/><br/>Contract Length: 31/03/2026 - 30/03/2028<br/><br/>Contract Value Excluding VAT: £43,620<br/><br/>Contract Value Including VAT: £52,344. Additional information: Framework Used:<br/>G-Cloud14 Framework. LOT 4<br/>Framework Reference: RM1557.14

Timeline

  1. Award date27 March 2026
  2. Award published10 April 2026
    Current notice

About the buyer

NHS West Yorkshire Integrated Care Board is the strategic commissioner for health and care across West Yorkshire, one of England's integrated care boards. Five place-based teams, covering Bradford District and Craven, Calderdale, Kirklees, Leeds and Wakefield District, commission services locally.

Contracting follows the Provider Selection Regime, adapted to weigh social value across six dimensions.

Over the past 5 years, most of NHS West Yorkshire Integrated Care Board's contract awards have been in health and social work, software and information systems and business services.

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Decision makers

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