Awarded contract

PremierCX IVR and Video 2 year contract (con_30997)

Details

Value
£58,300
Duration
2 years
Topic
Telecommunications services
Published
19 March 2026

Tender description

Interactive Voice Response (IVR) and Media managed services. ## Contract award

Timeline

  1. Completed: Award published19 March 2026
    Current notice
  2. Completed: Award date19 March 2026
  3. Next: Contract expiry date15 June 2028in 2 years

About the buyer

The Department for Education is a ministerial department responsible for children's services and education policy in England, procuring both for itself and its executive agencies. Framework purchases follow the matching Crown Commercial Service terms. Many contracts are let on standard government terms, such as Cabinet Office short-form or model services agreements. Schools and academy trusts buy separately, using framework options the department reviews and approves in advance.

Over the past 5 years, most of the Department for Education's contract awards have been in business services, construction work and education and training.

AI insights

  • Is Premier Business Audio their go-to supplier?
  • Will this contract be renewed?
  • What were the buyer's pain points?
  • Why did Premier Business Audio win?

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Decision makers

Connect with the people behind this procurement.

Contact nameJob titlePhone numberWork email
Head of Procurement+44 •••• ••••••
Commercial Director+44 •••• ••••••
Procurement Manager+44 •••• ••••••
Category Lead+44 •••• ••••••
Senior Buyer+44 •••• ••••••
Contracts Manager+44 •••• ••••••

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