Stale Pre-tender

NHSWYICB - Community Urgent Eye Service (CUES) (Leeds Place)

Details

Topic
Health services
Published
20 March 2026

Tender description

West Yorkshire ICB is undertaking a Market Engagement Exercise to assess the level of interest from suitably qualified providers to deliver a Community Urgent Eye Service (CUES) to people who reside within the Leeds District. Lot 1: West Yorkshire ICB is undertaking a Market Engagement Exercise to assess the level of interest from suitably qualified providers to deliver a Community Urgent Eye Service (CUES) to people who reside within the Leeds District.<br/><br/>The purpose of this service would be to provide rapid assessment and treatment for sudden-onset, urgent eye problems, such as red/painful eyes, flashes, floaters, or sudden vision changes.<br/><br/>This would be for all ages, requiring self-referral for remote or face-to-face appointments, not walk-ins.<br/><br/>Current Delivery Model<br/>Service users call the single point of service access number, following initial screening eligible service users are triage. Service users are then provided with a telephone or video consultation with an optometrist or a face-to-face appointment at a local opticians. <br/><br/>The high-level objectives of the service are:<br/>• Convenience and Access: Allowing service users to see an eye care specialist locally within agreed timeframe based on presenting symptoms.<br/>• Reduced Hospital and GP service Burden: Shifting management of acute conditions (red eye, flashes/floaters) from GP services and secondary care (hospitals) to community primary care.<br/>• Expert Diagnosis: Offering prompt triage and treatment by optometrists and independent prescribing optometrists using advanced diagnostics.<br/>• Patient Equity: ensuring access to free, immediate care for sudden-onset urgent eye conditions. Additional information: If you would like to submit your interest for this service, please express your interest by registering on https://atamis-1928.my.site.com/login and complete the questions included in project C432796.<br/><br/>• Suppliers: https://atamis-1928.my.site.com/login<br/><br/>• Supplier opportunities: https://atamis-1928.my.salesforce-sites.com/?searchtype=Projects<br/><br/>Once registered, potential providers will be able to complete their response.

Timeline

  1. Completed: Pre-tender published20 March 2026
    Current notice

About the buyer

NHS West Yorkshire Integrated Care Board is the strategic commissioner for health and care across West Yorkshire, one of England's integrated care boards. Five place-based teams, covering Bradford District and Craven, Calderdale, Kirklees, Leeds and Wakefield District, commission services locally.

Contracting follows the Provider Selection Regime, adapted to weigh social value across six dimensions.

Over the past 5 years, most of NHS West Yorkshire Integrated Care Board's contract awards have been in health and social work, software and information systems and business services.

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