Interactive Voice Recognition (IVR) Design Consultation & Audio Recording Services
Details
- Supplier(s)
- Mazaru Ltd
- Value
- £66,000
- Duration
- 1 year
- Topic
- Data and voice media
- Published
- 16 March 2026
- Source
- uk:find_a_tender
Tender description
Procurement of IVR Design Consultation and Audio Recording Services in line with SLC’s brand and subsequent Voice Recording Delivery to support SLC’s suite of 20 IVRs. ## Contract award
Timeline
- Completed: Award published16 March 2026Current notice
- Completed: Award date16 March 2026
- Next: Contract expiry date13 March 2027in 4 months
About the buyer
Student Loans Company administers loans and grants to students across the UK as a non-departmental public body sponsored by the Department for Education. The Commercial Services team runs procurement across the organisation. Framework agreements are the first route, particularly through Crown Commercial Service and Scottish Government procurement. Delivery partners have joined through a technology transformation procured by competitive tender.
A forward pipeline lists upcoming opportunities ahead of the largest contracts.
Over the past 5 years, most of Student Loans Company's contract awards have been in software and information systems, IT services and business services.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@student-loans-company.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@student-loans-company.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@student-loans-company.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@student-loans-company.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@student-loans-company.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@student-loans-company.gov |
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