Back Office Telephony Replacement
Details
- Supplier(s)
- 4NET TECHNOLOGIES LTD
- Value
- £320,000
- Topic
- IT services: consulting, software development, Internet and support
- Published
- 18 March 2026
- Source
- uk:find_a_tender
Tender description
Call-off contract from CCS Framework RM6116 following Further Competition The appointment of a single service provider to support and facilitate the migration of GMP's current telephony systems away from the existing unsupported system and onto Microsoft Teams technology. Lot 1: The award of this contract follows a Further Competition exercise issued via the CCS RM6116 Network Services 3 Framework RM6116 Lot 4b under the Public Contracts Regulation 2015 as amended by the Public Procurement (Amendment etc.) (EU Exit) Regulations 2020. The Authority required a service provider to move the telephony system away from the exiting unsupported system, which currently poses the risk of potential failure and subsequently could introduce unrecoverable force wide outage with significant operational impact to the back-office estate.
Timeline
- Completed: Award date16 March 2026
- Completed: Award published18 March 2026Current notice
About the buyer
The Greater Manchester Combined Authority is a local government body. Education, work and skills activity is commissioned through the authority's own Flexible Procurement System. Councils across Greater Manchester use the same system to commission apprenticeships.
Over the past 5 years, most of the Greater Manchester Combined Authority's contract awards have been in IT services, business services and research and development.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@greater-manchester-combined-authority.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@greater-manchester-combined-authority.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@greater-manchester-combined-authority.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@greater-manchester-combined-authority.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@greater-manchester-combined-authority.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@greater-manchester-combined-authority.gov |
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