Awarded contract

Tooling for UCD

Details

Value
£317,568
Duration
3 years
Topic
IT software package
Published
11 March 2026

Tender description

An online research tool that enables capture of real-time feedback from users to help improve products, services and experiences. A tool essential for User Researchers to conduct effective testing of usability, design, and user experience.

Timeline

  1. Completed: Award date9 March 2026
  2. Completed: Award published11 March 2026
    Current notice
  3. Next: Contract expiry date8 March 2029in 2 years

About the buyer

The Financial Conduct Authority regulates the UK's financial services industry, and buys as a central government body with its own procurement function. Larger contracts fall under the Public Contract Regulations 2015 once they pass a set threshold. Both pan-government and FCA-tendered framework agreements offer alternative routes to market. An ethical procurement standard applies to purchases wherever possible.

Over the past 5 years, most of the Financial Conduct Authority's contract awards have been in IT services, business services and software and information systems.

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