Strategic CRM Platform
Details
- Buyer
- Lancaster University
- Supplier(s)
- Creation Technology Solutions
- Value
- £1,087,612.5
- Duration
- 2 years
- Topic
- Software package and information systems
- Published
- 11 March 2026
- Source
- uk:find_a_tender
Tender description
Lancaster University has procured a strategic CRM platform to deliver a transformative student and staff experience, aligning closely with our strategic ambition of becoming a globally recognised leader among higher education institutions. ## Contract award
Timeline
- Completed: Award date5 March 2026
- Completed: Award published11 March 2026Current notice
- Next: Contract expiry date23 April 2028in 17 months
About the buyer
Lancaster University is a higher education institution whose procurement team manages spending with external suppliers. Some competitions are still run voluntarily. Specialist buyers cover IT, facilities, laboratories, travel and insurance, and professional services. Frameworks come from the NWUPC, NEUPC, SUPC, LUPC and APUC consortia, TUCO and the Government Commercial Agency. There are no approved supplier lists.
Over the past 5 years, most of Lancaster University's contract awards have been in construction work, waste, cleaning and environmental services and repair and maintenance.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@lancaster-university.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@lancaster-university.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@lancaster-university.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@lancaster-university.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@lancaster-university.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@lancaster-university.gov |
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