Leisure Member Bespoke Customer Journey Communication System
Details
- Buyer
- Blackpool Council
- Supplier(s)
- Cornerstone Design & Marketing
- Value
- £237,485
- Duration
- 2 years
- Topic
- Software supply services
- Published
- 11 March 2026
- Source
- uk:find_a_tender
Tender description
System implementation to utilise existing available datasets to identify individual member usage and preferences and use API's to channel this data into centralised system. This system will then be used to create automated processes to ensure appropriate communications are sent out to individual members. The value over the term of the contract is £237,485.00 ## Contract award
Timeline
- Completed: Award date6 March 2026
- Completed: Award published11 March 2026Current notice
- Next: Contract expiry date31 March 2028in 18 months
About the buyer
Blackpool Council buys as a local authority through its corporate procurement team. Every tender is advertised on The Chest, the North West's e-tendering portal, where suppliers register free of charge. The estimated contract value sets the procurement route the council follows, under the Procurement Act 2023. Larger contracts are split into smaller lots so small and voluntary sector suppliers can compete equally. Supplier days are run to brief and train suppliers before they submit tenders. Healthcare services are commissioned separately under the Provider Selection Regime, with contracting activity summarised each year.
UK local government drives £140bn in annual procurement, led by social protection (£66.6bn) and education (£57.1bn).
Over the past 5 years, most of Blackpool Council's contract awards have been in construction work, repair and maintenance and health and social work.
Relevant CPV codes
- 72268000 · Software supply services
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@blackpool-council.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@blackpool-council.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@blackpool-council.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@blackpool-council.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@blackpool-council.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@blackpool-council.gov |
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