Awarded contract

IT Service Management (ITSM) Platform

Details

Supplier(s)
Alemba Ltd
Value
£317,260
Duration
5 years
Topic
IT software package
Published
4 March 2026

Tender description

The Provision of IT Service Management (ITSM) Platform for Northamptonshire Police and Northamptonshire Fire and Rescue Authority.

Timeline

  1. Completed: Award date31 March 2025
  2. Completed: Award published4 March 2026
    Current notice
  3. Next: Contract expiry date30 March 2030in 3 years

About the buyer

The Police, Fire and Crime Commissioner for Northamptonshire oversees policing and fire services across the county, and buys as a blue light organisation through its own commercial team. Framework agreements with the Crown Commercial Service, ESPO and YPO route much of this spend. One commercial team handles procurement for both Northamptonshire Police and Northamptonshire Fire and Rescue Service.

Over the past 5 years, most of The Police, Fire and Crime Commissioner for Northamptonshire's contract awards have been in security and defence equipment, software and information systems and repair and maintenance.

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Decision makers

Connect with the people behind this procurement.

Contact nameJob titlePhone numberWork email
Head of Procurement+44 •••• ••••••
Commercial Director+44 •••• ••••••
Procurement Manager+44 •••• ••••••
Category Lead+44 •••• ••••••
Senior Buyer+44 •••• ••••••
Contracts Manager+44 •••• ••••••

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