Expired contract

POL Digital Capabilities Framework - Branch Hub

Details

Value
£144,275
Duration
3 months
Topic
IT services: consulting, software development, Internet and support
Published
31 December 2025

Tender description

A direct award under Lot 1 of POL's Digital Capabilities Framework to Softwire Technology Limited. Post Office requires a digital agency to work with Post Office and representatives from its network of postmasters and partners to co-design the user journeys and interface designs for an enhanced secure intranet, called Branch Hub.

Timeline

  1. Completed: Award published31 December 2025
    Current notice
  2. Completed: Award date5 January 2026
  3. Completed: Contract expiry date31 March 2026

About the buyer

Post Office Ltd is a central public body owned by the Department for Business and Trade. A centralised procurement team at its London headquarters sources goods and services for the whole organisation. Framework agreements under the Procurement Regulations are used where they fit. Suppliers manage live contracts through Web3, the company's supplier platform. Procurement newsletters keep suppliers informed of upcoming opportunities.

Over the past 5 years, most of Post Office Ltd's contract awards have been in business services, IT services and postal and telecoms services.

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