Expired contract

PR2243 - Provision of Behavioural Science Approaches to Improving Casework Processes

Details

Buyer: Parliamentary and Health Service Ombudsman
Supplier(s): Copy & TV Ltd
Value: £64,200
Duration: 2 months
Topic: Research and development services and related consultancy services
Published: 10 February 2025
Source: uk:contracts_finder

Tender description

Provision of 'Behavioural Science Approaches to Improving Casework Processes' research to PHSO.

Timeline

Completed: Award date5 February 2025
Completed: Award published10 February 2025
Current notice
Completed: Contract expiry date31 March 2025

About the buyer

Parliamentary and Health Service Ombudsman investigates complaints about UK government departments and NHS services in England. The Ombudsman is independent of government and accountable to Parliament. Headcount sits between 250 and 499 people, with a base in Manchester. Buying is done as a central government organisation. Smaller purchases are made from written quotes or a priced catalogue. Larger contracts go through frameworks or formal tenders.

Over the past 5 years, most of Parliamentary and Health Service Ombudsman's contract awards have been in business services, software and information systems and IT services.

Decision makers

Connect with the people behind this procurement.

Job title	Phone number	Work email
Head of Procurement	+44 •••• ••••••	••••••••@parliamentary-and-health-service-ombudsman.gov
Commercial Director	+44 •••• ••••••	••••••••@parliamentary-and-health-service-ombudsman.gov
Procurement Manager	+44 •••• ••••••	••••••••@parliamentary-and-health-service-ombudsman.gov
Category Lead	+44 •••• ••••••	••••••••@parliamentary-and-health-service-ombudsman.gov
Senior Buyer	+44 •••• ••••••	••••••••@parliamentary-and-health-service-ombudsman.gov
Contracts Manager	+44 •••• ••••••	••••••••@parliamentary-and-health-service-ombudsman.gov