Closed tender

2025 / 003 Enterprise Ireland has a provision for the design, implementation and ongoing support and maintenance of a CRM Platform

Details

Value
€23,000,000
Topic
IT services: consulting, software development, Internet and support
Published
6 February 2025
Submission
7 March 2025

Tender description

Establishment of a Framework Agreement for the design, implementation and ongoing support and maintenance of a CRM Platform as an overall Client Engagement Solution for Enterprise Ireland’s Service Delivery Transformation Programme

Timeline

  1. Completed: Tender published6 February 2025
    Current notice
  2. Completed: Submission date7 March 2025

About the buyer

Enterprise Ireland is the Irish state agency responsible for the growth of Irish enterprises in world markets, and buys as a central government agency. Purchasing policy is to buy goods and services at best value without sacrificing quality. Procurement follows public sector and EU rules. Recent tenders mostly establish single party framework agreements. Standard terms and conditions for goods and services are available to download. Payments to suppliers are published quarterly.

Over the past 5 years, most of Enterprise Ireland's contract awards have been in business services, software and information systems and IT services.

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Decision makers

Connect with the people behind this procurement.

Contact nameJob titlePhone numberWork email
Head of Procurement+44 •••• ••••••
Commercial Director+44 •••• ••••••
Procurement Manager+44 •••• ••••••
Category Lead+44 •••• ••••••
Senior Buyer+44 •••• ••••••
Contracts Manager+44 •••• ••••••

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