Understanding Acas Helpline Caller Behaviour
Details
- Supplier(s)
- Behavioural Insights Limited
- Value
- £68,381.25
- Duration
- 3 months
- Topic
- Research consultancy services
- Published
- 22 December 2025
- Source
- uk:contracts_finder
Tender description
****This is an Award Notice, Not a Call for Competition**** Requirement was sourced against a further competition against Crown Commercial Services RM6126 Research and Insights DPS to provide The Advisory, Conciliation and Arbitration Service (Acas) the Provision of Understanding Acas Caller Behaviour
Timeline
- Completed: Award date17 December 2025
- Completed: Award published22 December 2025Current notice
- Completed: Contract expiry date31 March 2026
About the buyer
UK Shared Business Services - UKSBS is a central government shared services provider whose procurement team runs procurements for public bodies such as UK Research & Innovation. Frameworks hosted by the service, such as one for laboratory consumables, are open to eligible public bodies. Advice on procurement routes and supplier performance sits with the same team. Suppliers to the shared service centre itself have mostly been appointed through Crown Commercial Service frameworks.
Over the past 5 years, most of UK Shared Business Services - UKSBS's contract awards have been in business services, software and information systems and research and development.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@uk-shared-business-services-uksbs.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@uk-shared-business-services-uksbs.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@uk-shared-business-services-uksbs.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@uk-shared-business-services-uksbs.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@uk-shared-business-services-uksbs.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@uk-shared-business-services-uksbs.gov |
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