TCCS4124 Enforcement Agency Services
Details
- Buyer
- Torbay Council
- Supplier(s)
- CDER Group, Excel Civil Enforcement Ltd
- Duration
- 4 years
- Topic
- Collection agency services
- Published
- 18 December 2025
- Source
- uk:contracts_finder
Tender description
To deliver and improve collection rates across the following debt areas:\r • Parking Penalty Charge Notices\r • Council Tax\r • Business Rates (Non-Domestic Rates)\r • Business Improvement District Debts (BIDS) \r • Sundry Debts and Housing Benefit Overpayments \r • Commercial Rent Arrears Recovery\r • Execution of Arrest Warrants\r • High Court Enforcement Services. This may include processing a debt from the issue of pre-proceedings documentation through to enforcing judgement.\r \r The successful applicant will be permitted to claim their fees only in accordance with the Taking Control of Goods (Fees) Regulations 2013 (as amended). \r The Council will not accept any direct charges from any of the Service Providers save for any charges for VAT.
Timeline
- Completed: Award date3 December 2025
- Completed: Award published18 December 2025Current notice
- Next: Contract expiry date2 December 2029in 3 years
About the buyer
Torbay Council is the local authority for Torbay, and its commercial services team manages procurement across the council. Every tender is advertised on Supplying the South West, the council's e-tendering platform for formal requirements. Suppliers register free on the platform to receive automatic notification of new opportunities. Contracts above the regulatory threshold are also openly advertised through Find a Tender. Framework call-offs, dynamic purchasing systems and direct award to a fellow contracting authority offer further routes to a contract. Smaller-value work is quoted directly, with at least three suppliers invited and two of them based in Torbay.
UK local government drives £140bn in annual procurement, led by social protection (£66.6bn) and education (£57.1bn).
Over the past 5 years, most of Torbay Council's contract awards have been in construction work, business services and health and social work.
Relevant CPV codes
- 79940000 · Collection agency services
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@torbay-council.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@torbay-council.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@torbay-council.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@torbay-council.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@torbay-council.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@torbay-council.gov |
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