Stale Pre-tender

JCS Front of House Translation Tool

Details

Topic
Information technology services
Published
18 December 2025

Tender description

The Department for Work & Pensions (DWP) is undertaking market research to understand capability in machine translation, language processing and multilingual content support, to improve the accessibility, consistency and efficiency of our citizen communications. This RFI does not commit the DWP to undertaking any formal procurement activity. For further information and details on how to respond to this RFI, please refer to the attachment found on the documents section of the Atamis e-Procurement portal using the link below: https://dwp2.my.salesforce-sites.com/ProSpend__CS_ContractPage?page=1&SearchType=Projects&sortStr=Recently+Published&uid=a1MdO000001wrD3

Timeline

  1. Completed: Pre-tender published18 December 2025
    Current notice

About the buyer

The Department For Work and Pensions (DWP) delivers the State Pension and working-age benefits to millions of claimants, and buys as a central government ministerial department with its own commercial teams. Larger contracts are advertised on Find a Tender, with suppliers registering through the Atamis eSourcing portal. Framework agreements are called off through the Government Commercial Agency using Public Sector Contract terms. Suppliers can join its low value purchasing system freely, with no cap on numbers. Dynamic purchasing systems cover welfare-to-work and employment support opportunities. Commercial teams engage the market early through in-person and online supplier events.

Procurement spend from central entities makes up 66% of overall UK public spend.

Over the past 5 years, most of DWP's contract awards have been in education and training, IT services and business services.

Relevant CPV codes

  • 72222300 · Information technology services

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Decision makers

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