Front of House Translation Tool
Details
- Topic
- Information technology services
- Published
- 19 December 2025
- Source
- uk:find_a_tender
Tender description
The Department for Work & Pensions (DWP) is undertaking market research to understand capability in machine translation, language processing and multilingual content support, to improve the accessibility, consistency and efficiency of our citizen communications. <br/><br/>This RFI does not commit the DWP to undertaking any formal procurement activity. <br/><br/>For further information and details on how to respond to this RFI, please refer to the attachment found on the documents section of the Atamis e-Procurement portal: <br/><br/>https://dwp2.my.salesforce-sites.com/ProSpend__CS_ContractPage?page=1&SearchType=Projects&sortStr=Recently+Published&uid=a1MdO000001wrD3 Lot 1: The Department for Work & Pensions (DWP) is undertaking market research to understand capability in machine translation, language processing and multilingual content support, to improve the accessibility, consistency and efficiency of our citizen communications. <br/> <br/>The purpose of this engagement is to: <br/> <br/>Understand market capabilities <br/>Explore emerging translation technologies <br/>Assess approaches to data security and privacy <br/>Identify products suitable for short Proof of Concepts (“PoCs”) <br/>Inform future procurement strategies and requirements<br/><br/>For further information and details on how to respond to this RFI, please refer to the attachment.
Timeline
- Completed: Tender published19 December 2025Current notice
About the buyer
The Department For Work and Pensions (DWP) delivers the State Pension and working-age benefits to millions of claimants, and buys as a central government ministerial department with its own commercial teams. Framework agreements are called off through the Government Commercial Agency using Public Sector Contract terms. Suppliers can join its low value purchasing system freely, with no cap on numbers. Dynamic purchasing systems cover welfare-to-work and employment support opportunities.
Over the past 5 years, most of DWP's contract awards have been in education and training, IT services and business services.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@department-for-work-and-pensions-dwp.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@department-for-work-and-pensions-dwp.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@department-for-work-and-pensions-dwp.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@department-for-work-and-pensions-dwp.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@department-for-work-and-pensions-dwp.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@department-for-work-and-pensions-dwp.gov |
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