TD2291 - Provision of Debt Resolution Services

Tender description

Provision of Debt Resolution Services: The contract will be split into three (3) lots and bidders will have the option of bidding for one lot or multiple lots. A minimum of three (3) providers will be appointed for lot 1. With one (1) supplier for lot two (2) and lot three (3). • Lot one (1) Enforcement Service. • Lot two (2) Litigation Services. • Lot three (3) Data Analytics. The Council expects the Providers to work with an appointed Supervising Officer(s) for each of the three (3) category/service area to continually seek improvements in the provision of enforcement services and consequently on the collection performance, and to ensure that the actual service delivery to the public is of the highest standard. The approximate volume of cases for per annum is as follows: Lot 1 Council Tax, 8,500 Business Rates 800, BIDs 150. Lot 2 Litigation Services, information not available. Lot 3 Data Analytics, information not available. Keywords: Debt, Enforcement, Litigation, Data Analytics