Closed tender

Online Engagement Platform

Details

Topic
IT services: consulting, software development, Internet and support
Published
10 December 2025
Submission
9 January 2026

Tender description

The West Midlands Combined Authority (WMCA) is made up of 18 local councils, working together to make the West Midlands the best place to live, work and visit. Our priorities include homes, jobs, transport and growth for everyone. As an organisation, we're focused on making life better for people in the West Midlands. To achieve this, we need to work with communities to understand their lives, explore their aspirations for the future, and collaborate on potential solutions. When individuals have power over their personal circumstances, they can shape the places they live and spend time in. Those who actively participate in shaping their communities will feel a greater sense of belonging. An online engagement platform is a crucial mechanism for enabling us to build stronger, more inclusive, and more effective governance that truly meets the needs of our community. The right platform will allow us to increase research and accessibility, enhance transparency and trust, support resident-led decision-making, and foster community collaboration. We are seeking to gain a greater understanding of suppliers within the market, who would be interested in responding to the upcoming release of the specification of requirements. We plan to use the information gathered in this exercise to inform and help develop our procurement strategy before approaching the market for a full procurement exercise in early 2026. Keywords: communications platform, online engagement, data collection, engagement platform

Timeline

  1. Completed: Tender published10 December 2025
    Current notice
  2. Completed: Submission date9 January 2026

About the buyer

West Midlands Combined Authority runs regional transport, growth and skills programmes for seven West Midlands councils, and buys as a local authority with its own procurement team. Transport for West Midlands, the authority's transport arm, procures local transport policy and delivery on its behalf. The Mayor and the leaders of the seven constituent councils sign off major contracts through the authority's board.

A rolling pipeline lists larger opportunities expected over the next eighteen months.

Over the past 5 years, most of the West Midlands Combined Authority's contract awards have been in architectural and engineering services, business services and IT services.

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Decision makers

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