CRM Migration Support
Details
- Value
- £100,000
- Topic
- Customer Relation Management software development services
- Published
- 9 December 2025
- Submission
- 19 December 2025
- Source
- uk:find_a_tender
Tender description
The West Midlands Growth Company (WMGC) is initiating a two-phase CRM migration and enhancement programme as it picks up additional business functions in April 2026 and is seeking a suitability experienced and qualified supplier / consultancy partner to provide suport for this project. The priority (phase 1) is to transition the Business Support function from the Coventry & Warwickshire Growth Hub’s Microsoft Dynamics system into WMGC’s Zoho CRM platform before April, followed by six months of consultancy expertise (phase 2) to deliver migration, incorporate additional business functions, and strengthen CRM capability across the organisation.
Timeline
- Completed: Tender published9 December 2025Current notice
- Completed: Submission date19 December 2025
About the buyer
West Midlands Growth Company Limited is the investment promotion agency and destination management organisation of the West Midlands Combined Authority. The Combined Authority formed it in 2017, replacing Marketing Birmingham. Past tenders have set up multi-supplier consultancy frameworks split into lots. Recent opportunities cover inward investment lead generation and strategic communications for regional promotion. From April 2026 the company is the regional body delivering economic development across the West Midlands.
Over the past 5 years, most of West Midlands Growth Company Limited's contract awards have been in business services, research and development and IT services.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@west-midlands-growth-company-limited.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@west-midlands-growth-company-limited.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@west-midlands-growth-company-limited.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@west-midlands-growth-company-limited.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@west-midlands-growth-company-limited.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@west-midlands-growth-company-limited.gov |
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