Back-Office applications support and modernisation
Details
- Buyer
- Post Office Ltd
- Value
- £65,000,000
- Topic
- Software package and information systems
- Published
- 31 January 2025
- Submission
- 31 March 2025
- Source
- uk:contracts_finder
Tender description
Post Office are looking to procure a new supplier to provide application management, hosting and support for various existing Back-Office applications and services. Post Office will Lot this tender to cover different service aspects, the proposed Lot structure is: Lot 1 - Finance systems applications support Lot 2 - Databases and database applications support Lot 3 - Customer Service Management support Lot 4 - Robotic Process Automation support Lot 5 - Infrastructure and Hosting Further details can be found on Post Office's e-sourcing platform Web3. Please contact procurement@postoffice.co.uk for more details. Additional information: Spend profile Financial year Budget 2025/2026 £10,250,000 2026/2027 £10,250,000 2027/2028 £10,250,000 2028/2029 £10,250,000 2029/2030 £6,250,000 2031/2032 £6,250,000 (optional extension) 2032/2033 £6,250,000 (optional extension) 2033/2034 £5,250,000 (optional extension)
Timeline
- Completed: Tender published31 January 2025Current notice
- Completed: Submission date31 March 2025
About the buyer
Post Office Ltd is a central public body owned by the Department for Business and Trade. A centralised procurement team at its London headquarters sources goods and services for the whole organisation. Framework agreements under the Procurement Regulations are used where they fit. Suppliers manage live contracts through Web3, the company's supplier platform. Procurement newsletters keep suppliers informed of upcoming opportunities.
Over the past 5 years, most of Post Office Ltd's contract awards have been in business services, IT services and postal and telecoms services.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@post-office-ltd.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@post-office-ltd.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@post-office-ltd.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@post-office-ltd.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@post-office-ltd.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@post-office-ltd.gov |
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