Crowd Management Services
Details
- Buyer
- Transport for Wales
- Value
- £4,000,000
- Topic
- Non-scheduled passenger transport
- Published
- 5 December 2025
- Source
- uk:find_a_tender
Tender description
The Supplier will assist in the planning, management and development of all crowd management responsibilities that are undertaken across the entire railway network as well as customer service. This can range from large scale major events to any miscellaneous activities that require a crowd management or customer service presence (e.g major disruptive engineering work, passenger assist, support during lift outages, disruption of any type).
Timeline
- Completed: Pre-tender published5 December 2025Current notice
About the buyer
Transport for Wales runs and develops the country's rail, bus and active travel networks, buying as a central body with its own procurement and supply chain team.
Pipeline notices and preliminary market engagement notices give suppliers early sight of contracts still to come.
Over the past 5 years, most of Transport for Wales's contract awards have been in business services, construction work and IT services.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@transport-for-wales.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@transport-for-wales.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@transport-for-wales.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@transport-for-wales.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@transport-for-wales.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@transport-for-wales.gov |
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