Stale Pre-tender

Market Engagement - Housing 21 - Broadband Lines

Details

Topic
Internet network
Published
25 November 2025
Submission
12 December 2025

Tender description

Housing 21 wishes to conduct a market engagement exercise to inform our final specification draft, ready for a live tender scheduled for early 2026. Broadband Lines provide Housing 21 with connectivity for all our IT services including Internet access/Wi-Fi, telephony, printing etc. Housing 21 currently have over 1200 fixed broadband lines across approximately 700 sites within England. The following areas have been identified as key areas that Housing 21 would welcome further information from the supplier market on and include but are not limited to: i.Implementation including timescales and resource expectations. ii.Suggestions for effective Key Performance Indicators iii.Key areas to be included in Service Level Agreements and a recommended contract duration to achieve best value. iv.Additional Support options required from us (the buyer) when delivering Broadband Lines. v.A design for a Pricing Schedule Structure For more information about this opportunity, please visit the Delta eSourcing portal at: https://www.delta-esourcing.com/tenders/UK-UK-UK---Birmingham:-Internet-network./FU85M9DZH3 To respond to this opportunity, please click here: https://www.delta-esourcing.com/respond/FU85M9DZH3

Timeline

  1. Completed: Pre-tender published25 November 2025
    Current notice

About the buyer

Housing 21 is a nonprofit housing association that provides retirement and extra care housing for older people, buying through its own dedicated procurement team. Below that threshold, local housing managers source quotes directly from accredited contractors for everyday services such as gardening and window cleaning. Every appointed contractor must hold safety accreditation such as Construction Line, SafeContractor, SMAS or CHAS.

A procurement pipeline lists upcoming high-value opportunities for the year ahead.

Over the past 5 years, most of Housing 21's contract awards have been in construction work, repair and maintenance and IT services.

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Decision makers

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