Service Management Solution & ITSM Platform
Details
- Supplier(s)
- Zoho Corporation Ltd
- Value
- £214,790
- Duration
- 3 years
- Topic
- Software package and information systems
- Published
- 18 November 2025
- Source
- uk:contracts_finder
Tender description
Provision of licences, software and implementation for a service management solution and ITSM platform
Timeline
- Completed: Award date10 November 2025
- Completed: Award published18 November 2025Current notice
- Next: Contract expiry date9 November 2028in 2 years
About the buyer
Bath and North East Somerset Council is a local authority that buys works, goods, services and professional advice through its own procurement team. Pre-agreed contracts cover almost every requirement, with spot purchases kept for low value items. External frameworks hosted by the Crown Commercial Service, ESPO, NEPO, YPO and Matrix Prism give a further route to market. Most contracts run for between three and five years.
Over the past 5 years, most of Bath and North East Somerset Council's contract awards have been in health and social work, architectural and engineering services and construction work.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@bath-and-north-east-somerset-council.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@bath-and-north-east-somerset-council.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@bath-and-north-east-somerset-council.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@bath-and-north-east-somerset-council.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@bath-and-north-east-somerset-council.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@bath-and-north-east-somerset-council.gov |
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