Closed tender

Out of Hours Contact Centre

Details

Value
£72,000
Topic
Telephone-answering services
Published
19 November 2025
Submission
12 December 2025

Tender description

Aspire Housing (referred to as "Aspire") is looking to appoint a provider of an Out of Hours Contact Centre provision for a contract commencing in April 2026 for a term of 3 years with the option to extend for a further 2 years.

Timeline

  1. Completed: Tender published19 November 2025
    Current notice
  2. Completed: Submission date12 December 2025

About the buyer

Aspire Housing Limited is a housing association providing homes and support services across Staffordshire and Cheshire, and buys through its own dedicated Procurement team. Spend covers business services, consultancy, and IT and asset-related goods, works and services. The housing association is committed to buying local, buying social and buying quality.

Over the past 5 years, most of Aspire Housing Limited's contract awards have been in construction work, software and information systems and repair and maintenance.

AI insights

  • Is there a preferred supplier?
  • What are the buyers pain points?
  • What has the buyer previously procured?
  • What are the key requirements?

Decision makers

Connect with the people behind this procurement.

Contact nameJob titlePhone numberWork email
Head of Procurement+44 •••• ••••••
Commercial Director+44 •••• ••••••
Procurement Manager+44 •••• ••••••
Category Lead+44 •••• ••••••
Senior Buyer+44 •••• ••••••
Contracts Manager+44 •••• ••••••

Related topics

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