Expired contract

Provision of HR website and associated services

Details

Value
£39,568.9
Duration
10 months
Topic
IT services: consulting, software development, Internet and support
Published
3 November 2025

Tender description

Procurement of a cloud-based sales, marketing, and customer relationship management (CRM) platform incorporating an integrated content management system (CMS). Required to manage marketing campaigns, capture and track sales leads, automate communications, and host and maintain website content. Within this procurement, the system supports the organisation’s sales and marketing functions by providing a secure, GDPR-compliant, all-in-one platform that enables efficient lead management, campaign analytics, and website performance tracking. This ensures a consistent, data-driven approach to customer engagement, enhances service visibility, and improves value for money through automation and integration across marketing and sales processes. To view this notice, please click here: https://csg.delta-esourcing.com/delta/viewNotice.html?noticeId=987838242 ## Contract award

Timeline

  1. Completed: Award published3 November 2025
    Current notice
  2. Completed: Award date3 November 2025
  3. Completed: Contract expiry date25 August 2026

About the buyer

Commercial Services is a trading organisation wholly owned by Kent County Council. The head office sits at Kings Hill in West Malling, Kent. Commercial Services creates framework agreements for goods and services. Councils, police, fire services, NHS trusts, housing associations and academies can use these frameworks with the contracting authority's agreement. A dynamic purchasing system for temporary agency, contractor and interim agencies has also been published.

Over the past 5 years, most of Commercial Services's contract awards have been in business services, software and information systems and IT services.

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Decision makers

Connect with the people behind this procurement.

Contact nameJob titlePhone numberWork email
Head of Procurement+44 •••• ••••••
Commercial Director+44 •••• ••••••
Procurement Manager+44 •••• ••••••
Category Lead+44 •••• ••••••
Senior Buyer+44 •••• ••••••
Contracts Manager+44 •••• ••••••

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