Expired contract

AgentForce

Details

Value
£81,940
Duration
1 year
Published
8 November 2025

Tender description

AgentForce is a secure, cloud-based policing solution built on Salesforce technology, designed to enhance operational efficiency and public engagement. Supports contact centre operations, case management, and victim support.

Timeline

  1. Completed: Award date30 July 2025
  2. Completed: Award published8 November 2025
    Current notice
  3. Completed: Contract expiry date29 July 2026

About the buyer

Humberside Police is a blue light buyer based in Hull. The Yorkshire and the Humber forces all publish there. A regional procurement team supports police buying across Yorkshire and the Humber. Framework agreements, including body armour, are shared by the four Yorkshire and the Humber forces.

Over the past 5 years, most of Humberside Police's contract awards have been in education and training and research and development.

AI insights

  • Will Humberside Police buy this again?
  • Is Insight Direct (UK) their go-to supplier?
  • How much has Humberside Police spent on this?
  • What did Humberside Police look for last time?

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Decision makers

Connect with the people behind this procurement.

Contact nameJob titlePhone numberWork email
Head of Procurement+44 •••• ••••••
Commercial Director+44 •••• ••••••
Procurement Manager+44 •••• ••••••
Category Lead+44 •••• ••••••
Senior Buyer+44 •••• ••••••
Contracts Manager+44 •••• ••••••

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