Awarded contract

Housing Asset Management

Details

Supplier(s)
Alteracall Ltd
Value
425,000
Duration
3 years
Topic
Provision of services to the community
Published
28 October 2025

Tender description

Housing management system based upon proactive daily contact Irwell Valley Homes intends to enter into contract, eight working days following transmission of this notice with Alertacall Ltd for the provision of Housing Proactive a housing management system based around proactive daily contact with tenants which will be used to assist with the management of dwellings in which there are tenants with higher housing management needs being the only such system approved as UK Housing Benefit eligible and being the only such system with its particularly feature-set and in accordance with our interpretation of Schedule 5, Paragraph 1 / 2 Procurement Act 2023. The contract period will be 156 weeks with unilateral right to extend for one further period not exceeding 52 weeks. ## Contract award

Timeline

  1. Completed: Award published28 October 2025
    Current notice
  2. Completed: Award date28 October 2025
  3. Next: Contract expiry date9 November 2028in 2 years

About the buyer

Irwell Valley Homes is a housing association based in Manchester. The association has set up an open Responsive Repairs and Void Works Framework with a single lot. Work under that framework is called off by work order. Recent tenders include a planned roofing programme, a commercial gas service and communal cleaning. Irwell Valley Homes has also bought through Procure Plus, Fusion21 and PfH frameworks.

Over the past 5 years, most of Irwell Valley Homes's contract awards have been in repair and maintenance, construction work and waste, cleaning and environmental services.

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Decision makers

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