Environment, Build, Support and Administration (EBSA)

Tender description

The Home Office intends to publish a Tender for the EBSA Procurement under Technology Services 4 (TS4), Lot 5 on 12th December 2025. Deadline: 5th December 2025, all suppliers must: Register an interest at ebsa.commercial@homeoffice.gov.uk, requesting the releavnt forms. Make a declaration regarding any conflict of interest (perceived or actual). If you previously attended a Market Engagement Event, your signed Non-Disclosure Agreement (NDA) remains valid for the duration of the procurement. All interested parties must: Sign the Home Office NDA. Review and complete the Conflict of Interest form, declaring either: No conflict, or Conflict identified. If a conflict is declared, the Home Office will decide whether an Ethical Wall Agreement is required. This agreement must outline how the supplier will manage the conflict internally and then be returned for Home Office consideration. All interested parties must return all documents by 5pm 5th December 2025 to receive the ITT pack. Purpose: To ensure an open and transparent procurement process and mitigate any unfair advantage, perceived or otherwise. Description EBSA provides a highly secure and scalable build, test, deployment and run capability for CNI and non-CNI applications for Migration and Borders within the Home Office. EBSA key information • Hosts around 250 programme/product teams, 3,000 users, and major programmes, including Crossing the Border, Electronic Travel Authorisation (ETAs) and Immigration Case Management. • Multiple tenancy in a secure manner that adheres to the security requirements for each programme of work • Provides service management for the hosted tenants. • The existing service is provided by Capgemini. • The successful bidder will be required to provide a product- centric managed service for EBSA, ensuring optimal performance, security, and cost-efficiency. • Responsibilities will include infrastructure platform support, management, monitoring, backup and disaster recovery, compliance, updates, managing & delivering remediation of technical debt etc. • The successful bidder will maintain near 24/7 platform availability, implement best practices as per the policy direction of Home Office Digital and help with cloud strategy, scalability, and resource optimisation for seamless operations. • Working with the Home Office to deliver efficiency improvement and support the 2030 Digital Strategy