Expired contract

2025-093 Centre of Excellence Optimisation (Salesforce)

Details

Supplier(s)
Credera ltd
Value
£499,900
Duration
1 year
Topic
Technical analysis or consultancy services
Published
23 October 2025

Tender description

The supplier is required to support the optimisation of Ofgem's Salesforce Centre of Excellence (COE). The supplier will require niche expertise in Salesforce and programme delivery, and expertise in optimising internal teams to deliver a programme infrastructure. The supplier will be expected to take ownership of the Salesforce COE recovery process to ensure accountability and effective implementation.

Timeline

  1. Completed: Award date16 October 2025
  2. Completed: Award published23 October 2025
    Current notice
  3. Completed: Contract expiry date15 October 2026

About the buyer

Office of Gas and Electricity Markets (Ofgem) is Britain's energy regulator, a non-ministerial government department. Most goods and services are bought through Crown Commercial Service frameworks, chiefly its Energy and Economic Services and Advice agreement. Lots span gas and electricity engineering, distributed energy resources, and economic and financial advice.

Ofgem then runs a further competition or awards work directly to a supplier on the relevant lot.

Over the past 5 years, most of Ofgem's contract awards have been in business services, software and information systems, and IT services.

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