Awarded contract

TWS License and support 2025 - 2027

Details

Value
£1,499,528
Duration
2 years
Topic
Computer support and consultancy services
Published
1 October 2025

Tender description

TWS is an IBM product - Software automation tool that helps manage/automate workload execution across various platforms, enabling the scheduling, monitoring, and control of jobs and job streams. HMRC workloads include batch uploads, payments etc..., and is required as part of our day-to-day business. Without these licences and support, HMRC would not be able to operate TWS and Head of Duty Services.

Timeline

  1. Completed: Award published1 October 2025
    Current notice
  2. Completed: Award date1 October 2025
  3. Next: Contract expiry date30 September 2027in 11 months

About the buyer

HM Revenue & Customs (HMRC) is the UK's tax, payments and customs authority, and buys as a non-ministerial government department through its own Commercial Directorate. HMRC aims to trade with small and medium-sized businesses wherever feasible. Much of this procurement flows through Crown Commercial Service frameworks and dynamic markets.

Over the past 5 years, most of HMRC's contract awards have been in IT services, software and information systems and business services.

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Decision makers

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