ITSM Service Renewal
Details
- Supplier(s)
- Alemba Ltd
- Value
- £172,698
- Duration
- 3 years
- Topic
- IT services: consulting, software development, Internet and support
- Published
- 1 October 2025
- Source
- uk:find_a_tender
Tender description
The Liverpool City Region Combined Authority (LCRCA) holds a contract with a service provider for an ITSM service that is due for renewal in September 2025. This project aims to identify and procure a suitable solution for delivery of a future service. ## Contract award
Timeline
- Completed: Award published1 October 2025Current notice
- Completed: Award date1 October 2025
- Next: Contract expiry date30 September 2028in 2 years
About the buyer
Liverpool City Region Combined Authority brings together six Merseyside councils and Merseytravel, and buys as a local authority with its own procurement team led by a Head of Procurement. Sourcing runs through a mix of open tenders and cross-government frameworks, including Crown Commercial Service agreements.
A forward-looking pipeline lists larger opportunities before they reach market.
Over the past 5 years, most of the Liverpool City Region Combined Authority's contract awards have been in business services, research and development and architectural and engineering services.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@liverpool-city-region-combined-authority.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@liverpool-city-region-combined-authority.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@liverpool-city-region-combined-authority.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@liverpool-city-region-combined-authority.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@liverpool-city-region-combined-authority.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@liverpool-city-region-combined-authority.gov |
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