Online Payments and Student Debt Management System

Tender description

The University of Hertfordshire ("The University") is conducting a tender process for the provision and implementation of an online payment collection and student debt management system.The scope of this project is three deliverables:1. Payment Solution - The solution must efficiently manage various payment methods (i.e. Accommodation, Tuition, Research payments) ensuring a smooth transaction experience for students.2. Card Payment Gateway - Ability for third party providers to interface to take debit and credit card payments.3. Online Store – Used by both students and the general public for the purchasing of merchandise and events hosted by the University.The chosen solution will be a pre-existing, fully integrated system that meets technical and functional requirements, with minimal customisation needed.The system is expected to be fully operational and launched by September 2025 in time for the new academic year. Lot 1: The University of Hertfordshire ("The University") is conducting a tender process for the provision and implementation of an online payment collection and student debt management system.The scope of this project is three deliverables:1. Payment Solution - The solution must efficiently manage various payment methods (i.e. Accommodation, Tuition, Research payments) ensuring a smooth transaction experience for students.2. Card Payment Gateway - Ability for third party providers to interface to take debit and credit card payments.3. Online Store – Used by both students and the general public for the purchasing of merchandise and events hosted by the University.The chosen solution will be a pre-existing, fully integrated system that meets technical and functional requirements, with minimal customisation needed.It is intended that the contract will run for an initial period of three years with the option to extend by a further two years in one-year increments, subject to satisfactory performance.