Metering and Billing Services (Housing Communal Areas)
Details
- Supplier(s)
- Sycous Limited
- Value
- £1,604,000
- Topic
- Repair and maintenance services of gas meters
- Published
- 26 September 2025
- Source
- uk:find_a_tender
Tender description
There is a requirement to source a new heat network metering and billing solution and a metering and billing agent across its heat network portfolio of 31 sites and circa 1500 properties.The new heat network metering solution includes the following equipment:• Heat Meter• Payment Meter• In Home Display• Pre-payment ValveThe new heat network metering solution must be: • Transferable i.e. be able to be operated by different and multiple metering and billing agents to manage risk and provide value for money• Operate in Pay-As-You Go (PAYG) mode. • Reliable (meter read percentage of 95%), accurate (to all metering directives and regulations) and have a 5-year warranty period (kit and installation). Lot 1: The scope of works of this contract will be as follows:1. Install and commission the new heat network metering solution, including full project management and resident engagement/communication.2. Ongoing metering and billing service to customers3. Account management to the Council4. Repair and maintain the heat network metering solution; in line with warranty periods and the Council’s Repair Response Times
Timeline
- Completed: Award date4 April 2025
- Completed: Award published26 September 2025Current notice
About the buyer
Birmingham City Council is the local authority for the city of Birmingham, and buys through Corporate Procurement, a central team that commissions services to deliver the council's priorities for residents. Suppliers with questions about the process can contact the corporate procurement team directly by email.
Over the past 5 years, most of Birmingham City Council's contract awards have been in transport equipment, transport services and architectural and engineering services.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@birmingham-city-council.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@birmingham-city-council.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@birmingham-city-council.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@birmingham-city-council.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@birmingham-city-council.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@birmingham-city-council.gov |
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