Customer Relationship Management (CRM) System
Details
- Supplier(s)
- Digital Interactive Ltd
- Value
- £105,900
- Duration
- 3 years
- Published
- 17 September 2025
- Source
- uk:procontracts
Tender description
An effective CRM to log, record and be able to report on Complaints/Correspondence/FOI’s/SAR’s/Police requests & Data Incidents.
Timeline
- Completed: Award date8 September 2025
- Completed: Award published17 September 2025Current notice
- Next: Contract expiry date7 September 2028in 2 years
About the buyer
Nottinghamshire County Council is a local authority whose procurement runs through a single, award-winning centralised team. The procurement team is organised into categories that mirror the council's own service areas, spanning adult social care, children's and cultural services, the chief executive's office and place-based services.
A procurement pipeline lists contracts due for re-tender and new projects over the next two years, and is refreshed annually.
Over the past 5 years, most of Nottinghamshire County Council's contract awards have been in health and social work, transport equipment and architectural and engineering services.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@nottinghamshire-county-council.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@nottinghamshire-county-council.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@nottinghamshire-county-council.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@nottinghamshire-county-council.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@nottinghamshire-county-council.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@nottinghamshire-county-council.gov |
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