Provision of Tenant Satisfaction Surveys
Details
- Supplier(s)
- ARP Research Ltd
- Value
- £108,100
- Duration
- 2 years
- Topic
- Building surveying services
- Published
- 2 September 2025
- Source
- uk:find_a_tender
Tender description
Caerphilly Homes has appointed a suitably qualified and experienced consultant to undertake 2 tenant satisfaction surveys based on the STAR model developed by HouseMark (using the 12 core questions required by Welsh Government) plus additional supplementary questions specific to Caerphilly Homes. In addition 6 mini surveys are also required to be undertaken to gauge satisfaction on specific topics as decided by Caerphilly Homes. 3 in 12 month period after each main survey. ## Contract award Title: Provision of Tenant Satisfaction Surveys
Timeline
- Completed: Award date19 August 2025
- Completed: Award published2 September 2025Current notice
- Next: Contract expiry date31 August 2027in 10 months
About the buyer
Caerphilly County Borough Council is the local authority for the county borough, and buys as a local government organisation. Taxis, minibuses and wheelchair-accessible vehicle hire are sourced through a dynamic purchasing system. Childcare places in the non-maintained sector run through a separate dynamic purchasing system. Assessment and therapy services are bought through their own dynamic purchasing system.
Over the past 5 years, most of Caerphilly County Borough Council's contract awards have been in construction work, IT services and construction materials.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@caerphilly-county-borough-council.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@caerphilly-county-borough-council.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@caerphilly-county-borough-council.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@caerphilly-county-borough-council.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@caerphilly-county-borough-council.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@caerphilly-county-borough-council.gov |
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