Out of Hours and Warden Call Handling Services
Details
- Buyer
- MHS Homes
- Value
- £250,000
- Topic
- Telephone-answering services
- Published
- 3 September 2025
- Submission
- 19 September 2025
- Source
- uk:find_a_tender
Tender description
The result contract will be for the provision of Out of Hours and Warden Call Handling Services.The aim is to ensure continuity of service outside regular working hours, maintaining the high standards expected by mhs homes. The successful provider will deliver a comprehensive Out of Hours and Warden Call Handling Service that acts as an extension of mhs homes’ in-house operations.
Timeline
- Completed: Pre-tender published3 September 2025Current notice
About the buyer
MHS Homes is a housing association and Kent's largest independent landlord, running its own procurement team. Around 10,000 homes across north Kent fall under its management, plus a further 1,200 held by its subsidiary Heart of Medway. Much of this procurement runs through sector frameworks such as South East Consortium, EEM, ESPO and Fusion 21.
Over the past 5 years, most of MHS Homes's contract awards have been in construction work, architectural and engineering services and business services.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@mhs-homes.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@mhs-homes.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@mhs-homes.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@mhs-homes.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@mhs-homes.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@mhs-homes.gov |
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