Awarded contract

Student Online Support and Assistance Services

Details

Supplier(s)
Togetherall Ltd
Value
£108,000
Topic
Software supply services
Published
18 August 2025

Tender description

Direct Award in accordance with APUC framework 'Student Assistance Services' (SEC1005AP) for the procurement of an online mental health platform. Lot 1: The University of Edinburgh has a duty to care to all students and staff, and a key part of fulfilling this responsibility is the provision of accessible, high-quality mental health and wellbeing support services. In recent years, the University has partnered with Togetherall, an established online mental health platform designed to provide early intervention for individuals experiencing psychological distress. Working on the success of this service, a direct Award in accordance with APUC framework 'Student Assistance Services' (SEC1005AP) was carried out to continue providing an online mental health platform for our students and employees.

Timeline

  1. Completed: Award date12 August 2025
  2. Completed: Award published18 August 2025
    Current notice

About the buyer

University of Edinburgh buys as a higher education institution, through its own Procurement function. Larger tenders are advertised on Public Contract Scotland, via the PCS-T e-tendering platform. Suppliers must register separately on both systems before bidding. Much of this procurement flows through framework agreements with APUC, Scotland Excel and the Crown Commercial Service. Prior information notices invite market engagement from suppliers ahead of larger tenders. The Strategic Procurement team leads regulated sourcing, while Operational Procurement manages day-to-day purchase orders. A Procurement Support team handles reporting, data analysis and training across the function.

Education procurement reached £47.4bn in 2024/25, the fourth-largest public sector budget.

Over the past 5 years, most of University of Edinburgh's contract awards have been in laboratory and precision equipment, medical equipment and pharmaceuticals and software and information systems.

Relevant CPV codes

  • 72268000 · Software supply services

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Decision makers

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