Closed tender

Appropriate Adult Service 2026

Details

Value
£460,000
Topic
Welfare services for children and young people
Published
18 August 2025
Submission
15 September 2025

Tender description

British Transport Police seeks the provision of an Appropriate Adult Service 24 hours a day, 7 days a week, 365 days of the year as, defined by the Police and Criminal Evidence Act (1984) and its Code of Practice for juveniles aged 10-17 years where a parent or guardian is unable or unwilling to attend; as well as for vulnerable adults detained in police custody, A vulnerable adult is considered to be from the age of 18. The role of the Appropriate Adult in custody is to ensure the welfare of the vulnerable person (adult and juvenile) is maintained, that they understand all processes put to them and that all decisions they make in custody are in their best interests and with all the available information and understanding. This is a requirement under Code C of PACE, and allows the AA to make representations, and speak on behalf of the vulnerable person on matters of welfare and understanding. Whilst it is required that an Appropriate Adult be present for all custody processes involving vulnerable persons. If an Appropriate Adult is not readily available during booking in or when a Juvenile is first brought to a custody, a telephone service will be available to assist with the initial booking in process. An Appropriate Adult in these circumstances will provide guidance and welfare support (but will not include formal consultation). In most cases the Appropriate Adult will be somebody related to the detained person such as a parent, adult, sibling, or a Social Worker with a responsibility for the ongoing welfare of the child. However, there are times when these people are unable, unwilling or unsuitable to function as an Appropriate Adult in custody and in these cases, police are required to call on another independent, responsible adult.

Timeline

  1. Completed: Tender published18 August 2025
    Current notice
  2. Completed: Submission date15 September 2025

About the buyer

British Transport Police is the national police force for the railway network in England, Wales and Scotland, a blue light body with its own commercial services team. Train and freight operators fund its policing through Police Services Agreements overseen by the British Transport Police Authority. The Authority, a Department for Transport public body, sets priorities and allocates funding. Much of its buying runs through Crown Commercial Service frameworks such as G-Cloud.

Over the past 5 years, most of British Transport Police's contract awards have been in software and information systems, office and computing equipment and communications equipment.

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