Stale Pre-tender

Preliminary Market Engagement Public Health Agency (PHA) Online User Feedback Service

Details

Topic
Software package and information systems
Published
12 August 2025
Submission
2 September 2025

Tender description

This is a Prior Information Notice to seek engagement with the market place to gather information associated with the supply and delivery of a Online User Feedback Service. To this end the Business Services Organisation, Procurement and Logistics Service on behalf of Health and Social Care Northern Ireland (HSCNI), wish to engage with potential suppliers to obtain a market view of the potential requirements through the completion of a Questionnaire. Any interested suppliers are required to submit their response through the eTendersNI secure messaging area of the Call for Tender (CfT) Ref: 6080837. All correspondence in relation to this Pre-Market Engagement exercise must be communicated via the eTendersNI secure messaging area. Suppliers will be required to submit their completed Questionnaire no later than 3pm on 2 September 2025. To register on eTendersNI and access the Questionnaire, please use the following link: - https://etendersni.gov.uk and locate CfT Ref: 6080837. Suppliers should also note that any interest shown does not constitute a commitment to participate in any future tendering exercise.

Timeline

  1. Completed: Pre-tender published12 August 2025
    Current notice

About the buyer

HSC Business Services Organisation provides shared business support to the health and social care system in Northern Ireland, and buys as a regional healthcare body through its Procurement and Logistics Service. PaLS lets and manages contracts for goods and services on behalf of the family of HSC organisations. Every competition above the quotation threshold is advertised on the eTendersNI portal, where suppliers register to view documents and submit returns. Smaller requirements go out as quotations through eTendersNI. Twelve category sourcing teams work from eight sites across Northern Ireland.

UK health spending has nearly quadrupled to £241.8bn in 2024/25, £20bn up on the year before. £140.6bn of that went to procurement, the biggest sector of UK public spending and the fastest-growing.

Over the past 5 years, most of HSC Business Services Organisation's contract awards have been in medical equipment and pharmaceuticals, IT services and health and social work.

Relevant CPV codes

  • 48000000 · Software package and information systems
  • 48800000 · Information systems and servers
  • 48814200 · Patient-administration system
  • 72000000 · IT services: consulting, software development, Internet and support
  • 72200000 · Software programming and consultancy services
  • 72222100 · Information systems or technology strategic review services
  • 72230000 · Custom software development services

AI insights

  • Is there a preferred supplier?
  • What are the buyers pain points?
  • What has the buyer previously procured?
  • What are the key requirements?
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Decision makers

Connect with the people behind this procurement.

Contact nameJob titlePhone numberWork email
Head of Procurement+44 •••• ••••••
Commercial Director+44 •••• ••••••
Procurement Manager+44 •••• ••••••
Category Lead+44 •••• ••••••
Senior Buyer+44 •••• ••••••
Contracts Manager+44 •••• ••••••

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